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Business Etiquette

Business etiquette comprises of professional elegance, manners and cultural sensitivity which has become essential precepts in global business environment. People are key entities for successful businesses. Since it is all about dealing with people in various kinds of business settings and corporate world, it is essential that cultural sensitivity, context and communications be appropriate to build successful business relationships.

Business etiquette is not simply about following table manners. It is way in which we present ourselves so that we are perceived appropriately. Lack of business etiquette has been common reasons for reading people wrongly. It can sometimes make people feel awkward or cause embarrassment without complying with proper business etiquette. Following appropriate business etiquette enables employees, managers and business leaders build profitable alliances, gain trust and build confidence.

This program is designed to showcase various aspects of business etiquette essential for building potential business relations. It shows how business etiquette can impact business deals and lead to growth and success as well.

  • Learn why etiquette is important
  • Develop strong professional social skills
  • Describe appropriate office dress.
  • Demonstrate effective self introductions, introductions of others, and small talk.
  • Successfully navigate a business meal.
  • Develop an action plan to improve personal professionalism.
Program Outline
  • Dining etiquette
  • Cultural sensitivity
  • Communication etiquette
  • Telephone etiquette
  • Meeting etiquette
  • Email etiquette & voicemail etiquette
  • Wardrobe etiquette
This program is available in a one day and a two day format